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ProspectSoft CRM is a completely modular suite of Customer
Relationship and Business Relationship Management software primarily
for the SME and small corporate market sectors, which is founded on
3 fundamental principles:
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Optimising communication
- Ease
of integration
- Mobility
of data
Optimising
communication
With over 20 configurable modules, the system can be tailored
to meet the needs of widely differing types, sizes or structures
of organisation. While incorporating all the best features of contact
management for sales and marketing, ProspectSoft CRM can also be
deployed very effectively in pre- and post-sales customer support
or service functions to manage, analyse and report on customer problems.
Those customers may be other businesses (B2B) or consumers (B2C)
or a combination of the two in the same database – a unique
feature in such a CRM system, but not an uncommon situation for
the SME – which has led to the use of ProspectSoft CRM systems
on help-desks and in small call-centres.
Not only is ProspectSoft CRM a management tool for all customer
communications and interactions, it also manages supplier relations,
plus those of 3rd parties like consultants or inspectors, so the
system can link all elements to provide the user with an “end-to-end”
view of business issues.
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Kamarin Computers Ltd is a company registered in England with company number 3211205
and VAT number 679 0785 78.
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Registered Office: 12, The Metro Centre, Welbeck Way, Shrewsbury Avenue, Peterborough, PE2 7UH
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