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The ProspectSoft CRM application is built upon the worlds leading embedded relational
database. With some 5 million users worldwide, Sybase SQL Anywhere
is a highly proven and robust solution, designed to protect your data
and your investment.
Mobile
Replication
It is becoming more and more important not only to have
good customer intelligence, but to have it where and when you need
it. The underlying database for the ProspectSoft CRM application has data replication
built in. This means that the ProspectSoft CRM software package enables the user to operate
on multiple sites, and to provide access to mobile users, by replicating
transactions to keep the data synchronised. Extensive embedded rules
and triggers ensure that the data is kept consistent without the
need for any user intervention. In fact, no-one has to set up an
update session, it just happens!
The
various databases send each other updates through encoded and encrypted
emails, in small chunks for rapid delivery. The 'store and forward'
method of email delivery means that users can send and receive database
updates automatically across a network, dial-up connection or over
the Internet, without ever having to interact directly with the
main server.
Transaction
Rollback
The ProspectSoft CRM application supports transaction rollback fully which
means that if a part of the system (PC, server or network) fails
in the middle of an update, the database will automatically rollback
to the last confirmed transaction without corrupting data. This
prevents half-written database entries and orphaned database links,
protects your data and ensures accuracy and consistency.
Network
Environments
ProspectSoft CRM clients can be any Windows 2000 and Windows
XP workstation. The ProspectSoft CRM application will also run well on several Windows
emulators including those for MacOS and for Linux. The ProspectSoft
CRM database engine runs currently on Windows 2000 or Windows 2003
platforms.
PDA
and Mobile Phones More...
ProspectSoft CRM Version 5 runs on Windows Pocket PC 2003®,
extending the system’s use to many PDAs, including some that
incorporate mobile phones. Users may access customer, supplier and
contact details in abridged form, if required. Data can be replicated
through a cradle linked to a PC, over GSM, GPRS or 3G networks and
over Wi-Fi or other Internet connections.
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